1Get in touch with me
You must notify you to return a product. The message should be sent to me, email@example.com.
In your message, your name, address, e-mail address, order number and goods for return must be clearly stated.
I will reply to the message and we will agree if you want to switch to any other products, get the money back or other.
2Pack the products
You should immediately after I responded and within 45 days of receipt of the item, return the products to me.
Fill in the return slip that you received with your products and put it in the box.
You should pack the products well and you can use the packaging that I sent the goods to you in, if you still have it.
If you do not have the return slip, you can print one by clicking this link, return slip, or just writing on a piece of paper, your name, your address, e-mail address, order number, and goods for which the return applies.
3Send back the products
Be sure to request a receipt for submitting the package.
The return address is on the box, but if you do not have it, the return address is here:
Sebastian de Maré
4I receive the products
When I get back the products, I inspect them, make sure everything is as it should.
Then I send the new products, pay back money to you or what we agreed.
Notify you of what I have done. Your new products or back payment should arrive within a few days.