If you want to return a product?

1Get in touch with me

You must notify you to return a product. The message should be sent to me, sebastian@scalemodelkit.com.

In your message, your name, address, e-mail address, order number and goods for return must be clearly stated.

I will reply to the message and we will agree if you want to switch to any other products, get the money back or other.

2Pack the products

You should immediately after I responded and within 45 days of receipt of the item, return the products to me.

You should pack the products well and you can use the packaging that I sent the goods to you in, if you still have it.

3Send back the products

Be sure to request a receipt for submitting the package.

The return address is on the box, but if you do not have it, the return address is here:
Sebastian de Maré
Svartskogsvägen 104
13659 Vendelsö

4I receive the products

When I get back the products, I inspect them, make sure everything is as it should.

Then I send the new products, pay back money to you or what we agreed.

5Notify you

Notify you of what I have done. Your new products or back payment should arrive within a few days.



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